# Recommendations

### Purpose

The License Recommendations report helps you identify premium Microsoft licenses that are assigned to users but not actively used.

It is designed to answer simple but important questions:

Are we paying for premium licenses that nobody uses?

* Which users have licenses without sign-in activity?
* Where in the organization can we optimize?

By analyzing Entra ID sign-in logs, the report supports cost savings, better license governance, and subscription optimization.

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<details>

<summary>Important before you start</summary>

If you are a new customer, Bsure starts collecting Entra ID sign-in logs from the day of installation.

To ensure reliable recommendations:

You should have at least 60 days of sign-in data.

If you have less than 60 days of data, use the report with caution.

Early recommendations may reflect incomplete activity history.

Always review business criticality before removing a license.

</details>

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### What you can use it for

* Reduce license costs
* Identify premium licenses assigned but not used
* Reclaim unused licenses
* Lower subscribed quantities in CSP
* Improve license governance
* Validate that premium licenses are assigned to the right users
* Detect inactive or low-activity users with high-cost licenses
* Support renewal planning
* Clean up unused licenses before CSP renewal
* Avoid paying for unnecessary renewals

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### How the AI recommendation works

The recommendation engine:

Analyzes Entra ID sign-in activity

Identifies users with premium licenses assigned

Detects lack of usage over time

Flags licenses as potentially unused

*The engine does not evaluate business role, automation scenarios, or exceptional usage. Always validate before removal.*

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### How to use the report

#### 1. Review the summary at the top

The top section shows:

Total unused value (potential savings)

Use the filters to narrow your analysis:

User purpose\
Created date\
Last sign-in\
User state (Active / Inactive)\
Sign-in status\
Account status\
Search by user

This allows you to focus on relevant user groups.

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#### 2. Start with the Focus Table

The Focus Table shows:

Which premium licenses are flagged as unused

How many assignments are affected

Potential cost impact

Use this to quickly see where the largest savings opportunities are.

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#### 3. Break down by department or other properties

Use the Breakdown filter to group data by:

Department\
Company\
Country\
Office\
Manager\
Other attributes

This helps you:

Identify departments with over-licensing

Assign ownership for cleanup

Understand organisational patterns

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#### 4. Review individual users

The User Details table shows:

User principal name

Unused license

Last sign-in

Days since sign-in

Department

Total cost

Use this table to:

Validate whether a license is truly unused

Confirm inactivity duration

Prepare a list of licenses to reclaim

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#### 5. Take action

After validation:

Remove the license in Microsoft 365 / Entra ID

Adjust subscription quantity

This is where savings are realized.

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### Recommended workflow

A simple optimization process:

Ensure you have at least 60 days of data

Identify high-value unused licenses

Break down by department

Validate with manager or business owner

Reclaim licenses

Reduce subscription quantities before renewal

Repeat monthly or before subscription renewals