Bsure Documentation
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  • Welcome
  • Installation
    • Overview
    • Prerequisites
    • Installation Instructions
  • Technical Description
    • Design Principles
    • Azure Managed Application
    • Permissions Required
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      • Public IP and Storage Account Key considerations
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        • Average SKU Price Calculator
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        • Successful sign-ins from blocked countries?
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      • Windows Dashboard
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      • Devices per Person
      • Drilldown
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      • Share App only
      • Give Access to the Power BI Workspace
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    • Glossary
  • Pricing & Billing
    • Pricing
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  • Support
    • Support
    • Frequently Asked Questions
    • Troubleshooting
    • Release Notes
    • New features
      • User purpose property
  • Partners
    • Partner sell an offering including the app to the customers
    • Customer have a strict data protection regime
    • Partner uses the app without customer knowledge
    • General considerations
  • Policies
    • Privacy Policy
    • Terms & Conditions
  • RECOMMENDED ACTIONS
    • Recommended actions
      • Review Entra ID role assignments and create a strategy to offer such roles
      • Review and remove all inactive or unwanted accounts
        • Bulk deletion of users in Entra ID
      • Protect all users with MFA
      • Review and clean up applications with excessive permissions
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On this page
  • Errors during installation
  • Warning, Data Collection stopped due to daily limit
  • Map and filled map visuals aren't enabled for your org.
  1. Support

Troubleshooting

PreviousFrequently Asked QuestionsNextRelease Notes

Last updated 6 months ago

Errors during installation

If you experience any issues during the third stage of the installation, you'll need to remove the managed application and initiate the process again. Instructions on how to find and delete your managed application are provided below. Please wait until deletion is completed before starting again. If the installation fails for a second time, please examine the deployment logs to identify the necessary corrective measures. If you need further , don't hesitate to reach out to us.

  • The most frequent issue during installation occurs when the Azure Resource Manager is unable to deploy resources due to unspecified reasons, such as not being able to find the subscription while deploying certain Azure Resources.

  • Please verify if there are any Azure Policies that could potentially impact the Subscription, Resource Group, or Managed Application resource.

Warning, Data Collection stopped due to daily limit

If you see the above warning in your Log Analytics Workspace, it's merely the collection of traces that has been halted. Traces are runtime logs. The Data Collector emits a significant amount of traces, and to save on running costs, Bsure caps the quantity of traces that we store. The warning does not imply that your data isn't being collected for analysis. If your installation receives an abnormally large number of errors, Bsure will capture and respond to it. The warning can be safely ignored, see below for an example screenshot.

Map and filled map visuals aren't enabled for your org.

Search for map in the search box in top right corner and expand "Map and filled map visuals"

Enable feature and press "Apply"

A user holding Fabric Administrator role or higher needs to enable this feature by going to

"By selecting "Enabled", you agree that map and filled map visuals may use Bing services located outside of your Power BI tenant's geographic region, compliance boundary, or national cloud instance. This feature uses mapping capabilities that are powered in part by third parties, TomTom and SK Telecom, and operate outside your tenant's geographic region, compliance boundary, or national cloud instance. Microsoft shares the address and location queries with these third parties, but not the name of the customer or end user who entered the query. This feature is non-regional and the queries you provide may be stored and processed in the United States or any other country in which Microsoft or its subprocessors operate. Use of map and filled map is subject to the following ."

https://app.powerbi.com/admin-portal/tenantSettings?experience=power-bi
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