Troubleshooting

Errors during installation

If you experience any issues during the third stage of the installation, you'll need to remove the managed application and initiate the process again. Instructions on how to find and delete your managed application are provided below. Please wait until deletion is completed before starting again. If the installation fails for a second time, please examine the deployment logs to identify the necessary corrective measures. If you need further assistance, don't hesitate to reach out to us.

• The most frequent issue during installation occurs when the Azure Resource Manager is unable to deploy resources due to unspecified reasons, such as not being able to find the subscription while deploying certain Azure Resources.

• Please verify if there are any Azure Policies that could potentially impact the Subscription, Resource Group, or Managed Application resource.

Errors during installation wizard:

Fail! Your Workspace wasn't created properly.

This is due to the fact that you organisation have disabled or scoped the setting "Service principals can call Fabric public APIs". The default value from Microsoft is enabled.

The following 3 managed identities needs to have access to call Fabric public APIs:

Names starts with:

id-bsure-controller- id-bsure-customer-updater- id-bsure-customer-updater-scheduler-

Please visit Fabric admin portal and search for public APIs

Go to Developer settings and check that "Service principals can call Fabric public APIs" are enabled or scoped to a group that contains the three managed identities mentioned above.

When done, please click Retry button to finalize installation wizard.

Map and filled map visuals aren't enabled for your org.

A user holding Fabric Administrator role or higher needs to enable this feature by going to https://app.powerbi.com/admin-portal/tenantSettings?experience=power-bi

Search for map in the search box in top right corner and expand "Map and filled map visuals"

Enable feature and press "Apply"

"By selecting "Enabled", you agree that map and filled map visuals may use Bing services located outside of your Power BI tenant's geographic region, compliance boundary, or national cloud instance. This feature uses mapping capabilities that are powered in part by third parties, TomTom and SK Telecom, and operate outside your tenant's geographic region, compliance boundary, or national cloud instance. Microsoft shares the address and location queries with these third parties, but not the name of the customer or end user who entered the query. This feature is non-regional and the queries you provide may be stored and processed in the United States or any other country in which Microsoft or its subprocessors operate. Use of map and filled map is subject to the following terms."