Inactive and Disabled Users

This report provides you with a detailed breakdown of licenses allocated to inactive and disabled users, which should be considered removed to reduce license spend.You can drill down on the different license types as well as the individual users and which licenses they have assigned. All tables in this report are interactive and if you filter/click on one object the other tables will respond to this.

Tip: If you click on one line in either table, all the other tables will adjust with the appropriate information. I.e, if you want to see all users with a specific license, click on that license in the focus table, and the user details table will list all those people

Dashboard layout


  • User state: Choose if you want to see overview of inactive or disabled users or both

Focus table - Overview of license types

  • This table shows you all licenses and the quantity and cost that can potentially be saved

Breakdown table - additional filter available for different user properties

  • This table shows the distribution of cost for the chosen property

  • Breakdown filter: Choose the appropriate property you want to by using the breakdown filter on the right side. We have also included Extension attributes as this is often used by companies

User details table

  • In this table you can drill down on the specific users that have licenses allocated to them and investigate whether they should be removed or not.

  • The column selector on the right hand side gives you the opportunity to choose which information is the most interesting to see. Some of the most interesting properties to see based on our experience is:

  1. Created

  2. Last sign-in

  3. Days since last sign-in

  4. Cost

  5. Licenses combined

This table can be exported with live integration to Excel and be used as a worklist across different functions to clean up. The spreadsheet will be automatically updated every night

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